FAQ

Your Questions answered

We prioritize your privacy. All testing kits are delivered in discreet and unmarked packaging to ensure confidentiality throughout the process

All tests are equipped with an easy to understand manual. Each result comes with clear explanations and, if needed, guidance on the next steps. If you have any questions, our customer support team is ready to assist you.

The processing time varies depending on the type of test, from instant results to a 15-minute waiting time. We aim to provide you with timely and accurate information about your health.

To identify the most suitable test for your needs and understand its usage, refer to the detailed information available on our platform. Each test comes with clear instructions on how to use it effectively. If you have specific concerns, feel free to reach out to our customer support for assistance.

If you receive an abnormal result, it’s essential not to panic. Our platform provides clear explanations with suggested next steps. We recommend consulting with a healthcare professional for a more comprehensive understanding and guidance

Yes, you can order multiple test kits for different health concerns. Our online platform allows you to choose from a variety of tests, and you can add them to your cart for a convenient and comprehensive health assessment.

Test suitability may vary by type. However, we offer a diverse range of tests catering to different age groups and health concerns. Please check the product description or contact our support team for specific information.

Absolutely. Our test kits are designed for easy and intuitive use. Each kit comes with detailed instructions, and if you have any questions during the process, our customer support team is here to assist you.